Calls that come back with answers.
A phone agent for Indian businesses that speaks Hindi and English, replies before the silence gets awkward, and turns every conversation into answers your team can sort.
38
people reached
from 51 calls
75%
picked up
first try or retry
19:00
best hour
82% pick up
sample data
- Hindi and English, switching mid-call
- Calls and WhatsApp on your own numbers
- Every answer in a table, every call on record
Three steps from an idea to a hundred calls.
No scripts to record, no IVR trees. If you can describe the call, Wavelength can make it.
- Use caseAppointment reminderAskStill coming?Done whenConfirmed or moved
01
Write the use case
Say who to call, what to ask and what counts as done — the way you'd brief a new hire. Start from a template and keep what you like.
- Contactscontacts.csvHoursMon–Sat, 09:00–20:00Retries3 tries, 30 min apart
02
Upload contacts, pick a time
A CSV of names and numbers. Run it once or on a schedule; calls go out inside calling hours, with retries for anyone who didn't pick up.
- Priya S.Rescheduled · 12:00Arjun M.ConfirmedNeha K.Not reached · retry
03
Read the results
Every call comes back as structured answers, an outcome and a summary. Trends across runs, pickup by hour, and a CSV when you need one.
One agent, every channel your customers use.
Calls out, picks up, books, follows up — in whichever language the customer picks up in.
Outbound campaigns
One-off or recurring, with retries and calling hours you set — and a plain list of who wasn't reached.
AI receptionist
Answers inbound calls, checks free times, and books, moves or cancels appointments. No double bookings, by construction.
WhatsApp, same brain
The same use case runs a WhatsApp assistant and template campaigns. Calls and chats share memory: one customer, one history.
Knows your business
Add PDFs, documents and web pages. A question asked in Hindi still finds the answer in an English price list.
Hands off to people
Asked for a person? The conversation lands in your team inbox. “Call me tomorrow at 5” becomes a follow-up, not a lost lead.
Every reply on record
Transcripts with the reply time on every turn. Try a use case in your browser with a microphone before a real call goes out.
Your numbers. Your accounts. Our software.
We never put a shared number between you and your customers. The lines, the accounts and the relationship stay yours.
- Your telephony, your WhatsApp
- Calls run on your own Plivo account and number; WhatsApp on your own Meta account. If it isn't yours, the call isn't placed.
- Opt-outs honoured
- Opt-out keywords in Hindi and English are respected automatically, across calls and chats.
- Recording with consent
- Recording is opt-in, announced on the call, and deleted after 90 days.
- Scoped and audited
- Your data is scoped to your organisation, credentials are encrypted, and changes land in an audit log.
Start from a template, keep what you like.
Eight use cases ready to go. Change the questions, the languages and what counts as done.
Brief it like a new hire. Read the answers tomorrow.
Tell us who you need to call and what you need to find out. We'll set up a demo on your own use case.